USSD & SMS Services
Use multiple solutions from a single user interface to reach your target group and maximize their potential. Time is of the essence when it comes to business communication. Businesses and organizations need an all-in-one solution that is capable of keeping up with new mobile trends. The communication gateway provided by Weiser Stamm supports both online messaging through a web portal and API messaging. The most effective tools to send messages at a low cost.
Direct Carrier Billing (DCB)
Direct Carrier Billing (DCB) is revolutionizing payments in Kenya by allowing users to charge purchases, whether digital or physical, directly to their Safaricom mobile bill or prepaid airtime. With Safaricom holding around 70% market share, DCB taps into Kenya’s widespread mobile usage.
Direct Carrier Billing (DCB) with header enrichment in Kenya, Safaricom specifically, allows merchants to bill users directly on their mobile phone bill for digital goods and services.
Flow: The user lands on your landing page where we will generate a unique trxID for the user and perform a header enrichment lookup. Once the lookup is performed we will obtain the hashed MSIDIN for that user.
The landing page will then redirect the user to subscription confirmation page where the user must consent to subscribing to the service. Following successful consent and MSISDN verification, the user will be redirected to your content URL and will receive a confirmation SMS message of successful subscription to your service.
The returned user will already be subscribed to your service and you can start sending billed messages.
For more information on DCB please contact us here
Voice Services
Voice includes a core suite of voice connectivity and IVR applications, which have unlimited potential to improve your voice communications.
Voice enables the user to set up or manage your voice services as well as monitor and manage current activity. The platform also enables you to report and analyse call history, track performance and identify useful trends.
Payment Solutions
Simplify your payment collections and improve your operational efficiency with our PCI compliant e-commerce, mobile and IVR card payments solution.
Reduce the chances of customer data being compromised by automating the payment process, thus greatly improving accuracy while reducing costs, leading to improved brand reputation and consumer confidence.
Features & Benefits
- Increase customer satisfaction and develop brand loyalty
- Never miss a customer call, with intelligent call handling
- Improve your brand image with memorable numbers
- Develop a national presence wherever your business is based
- Future proof your business
- Reduce business costs by improving call centre efficiency
- Generate better business information
- Improve business continuity and disaster recovery plans